Some of the problems with using services such as Upwork and Guru are due to the very nature of these businesses, which is bringing people from all over the world together in an online environment. This is both an advantage, and a disadvantage.
It is an advantage, since it increases options for clients, and provides them with opportunity to hire low cost but qualified candidates, without having to hire anyone permanently. But it also causes a lot headache, due to dealing with too many applicants (many of them not qualified), and with many foreign providers with less than ideal communication skills in English. Especially the issue of foreign freelancers is a very important topic. For a web development project for example, a client can find a foreign web developer who is willing to work on the project for a fraction of what would cost to hire a local American web developer, but then how would you trust them? How do you make sure they understand the work, provide on time deliveries, communicate effectively, and do not waste your time with false promises and low quality work?
Sometimes, the client would have to sift through too many candidates, without being able to find one viable option to trust their project with.
Some of the common problems with hiring online contractors are as follows:
- Quality of work
- Trust to reports
- Miscommunications and “no communication”
- Availability for next tasks
- Doing what they want versus what you want
Digifuture saves you the headache of dealing with this type of problems yourself.
Digifuture already has a network of contractors and providers that are screened and proven, and for the cases that the ideal contractor is not already in Digifuture’s network, or they are not available, Digifuture finds the viable candidate for the client, without the client having to do the work themselves.
Digifuture provides a balance between the traditional work model, and the gig economy of the future.
It allows American clients with a more traditional work model, with dealing with a local, English speaking “client relations associate” (or a project “handler”), who will manage all communication with the developers.
In many cases, the developers may be foreigners, providing the client the advantage of hiring low cost foreign contractors, but from the client’s perspective, they are working with a more traditional business, only being billed by an American company, and not having to deal with the hassles of the gig economy.
When you hire Digifuture for your project, whether for website development, web application development, web content creation, SEO and marketing, or web hosting, you will be assigned an English speaking “client relations associate”, and also a project room in Digifuture’s online forum environment. Only the client, their project relations associate, high level digifuture managers and the developers or contractors hired by digifuture for the client’s project will be able to access the project room.
From then on, the client will explain their project, and communicate with the associate (or the “project handler”) and follow up the progress of their project in Digifuture’s online project room.
Their project handler, and other digifuture staff will handle all other aspects of the project, from finding and assigning the right contractor for the project, to making sure the project progresses and completes with no headache to the client. Digifuture staff will also provide the necessary technical guidance and training to the client to set the expectations right, and to understand the details of the process.
The end result is the client worked with a trustworthy American company, with no hassle or headache, but they were able to take advantage of the gig economy, and the advantages that come with it (such as low cost labor).